Reeves BMW provided excellent service and customer support throughout purchasing process! Sales Advisor Alex was courteous, professional and extremely knowledgeable and made vehicle purchase a great experience! The staff at Reeves BMW support military veterans!
Clifford Sharpe is our service advisor and has continually given us great service. He is always friendly and consistent with any and all issues or updates when it comes to our vehicles! We have all 3 of our vehicles maintained and serviced at Reeves and will continue to come back because of Mr Sharpe’s excellent customer service! If your vehicle needs any type of maintenance or service Clifford is your guy!
I purchased a CPO 2019 BMW X3 M40i from Reeves. I dealt with Ali Attia who took great care of me. I originally found the car on AutoTrader. There were no pictures on Auto Trader but Ali was able to send me pics of the car and he was easy to work with. When I went into to sign the paperwork I had a very short window. He was able to get me out of there very quickly
Although there are three BMW dealers closer to my home, I have learned that the best way to purchase a car is from Erick Martinez at Reeves. He is patient, kind and follows through with every request. I picked up my second car from him yesterday, and couldn't be happier with the exemplary customer service provided. Kudos for a job well done!
This was my first BMW purchase from Reeves and working with Ali made the process effortless. He was very knowledgeable and made sure every question I had was answered. Be sure to ask for Ali for your next purchase!
We just purchased our new 2021 BMW X3 from Reeves BMW on February 6th and Erick Martinez was our Sales Advisor. The experience and care that Erick provided to us was exceptional. I would highly recommend him to anyone in the market for a new BMW!! Bravo,sir!!
I absolutely loved my experience at Reeves BMW. The facility was very clean, staff wore a mask at all times and even ensured my every question was answered. The sales representative, Matthew, was extremely patient with me as well as knowledgeable, courteous, honest and accommodating. Not once did I feel rushed, pressured or inconvenienced. Additionally, Matthew was prompt and kept his word throughout the entire experience without any bad surprises. Thank you Matthew and team, your ability to go above and beyond, made me switch from Mercedes to BMW without any regrets. I absolutely LOVE my new BMW, thank you ...
My 2014 X3 had to be jumped several times, and the vehicle message screen stated there was a battery charging issue. I was advised I needed to replace my 7 year old battery. I was going to change the battery myself and called Reeves BMW Parts to confirm the battery cost, and was quoted $244 plus $18 towards returning the old battery after which I would receive an $18 credit. Bill, in parts, advised I would still need to register the battery with the car and after learning the process, I elected to be transferred to service to learn if they had any service appointments....
I love this dealership. I recently purchased my 2021 BMW X5 xDrive40i and my husband recently got his 2021 BMW 540i xDrive. The staff are amazing, kind and not pushy at all. Definitely coming back on my daughter's 16th birthday to buy her a 330i. I recommend this dealership to everyone because it truly is amazing. BMW is the ultimate driving machine.