Always first rate service when I take my car in for regular service. Everyone is so nice & polite from start to finish. Love our salesperson, Kathleen Favella. She is very personable and always remembers us.
I narrowed down the choice of my next vehicle between two choices; the BMW X4 and the Jaguar F Pace. The sales person (Jesse Nye) really made up my mind for me, because he was patient and very knowledgeable about the vehicle. My previous car was a Mercedes C350, I really thought the service at Mercedes couldn't be beat, boy was I wrong. This place is beyond great customer service. They took their time going through the vehicle and explaining all of the features. I would recommend you call Jesse if you're in the market for a car.
The entire car buying process was fantastic. A busy day caused a little bit of a wait, but our salesman, Erik Martinez, even went as far as ordering Cuban sandwiches for us from Uber eats. Great overall experience.
Excellent service! Always a pleasure at Reeves BMW!
We received an exceptional customer service from Erick Martinez. He was very very patience with my wife, as I am,� and helped her to get what she wanted.
Erick Martinez was very helpful as he took his time yesterday to explain the complete process and spoke highly about BMW. I had never had a new car, this is my first. I was very curious and nervous but Erick, he truly made me comfortable, even went we me to my house to show the car to my wife and kids. He went beyond what most sales people will do when are they want to do is sell. He wants to teach you, educate you and earn your business the right way. If you really want a true Sales Advisor, don't waste time out there, go see Erick Martinez at Reeves BMW, Tampa.....
Not pushy.... people are friendly and willing to answer questions.
Great service folks. (Jonathon) Good follow-up on some special order issues. No pressure. I've switched my "preferred" dealer to Reeves.